Shipping

Where do you ship to?

Currently, we only ship within the United States.

When will I receive my order?

Orders are processed within 1-2 business days and tracking numbers will be issued once shipped. Shipping takes 3-5 business days depending on your location.

*Transit times are our best estimates and may not be 100% accurate with potential delays due to inclement weather and natural disasters.

How much does shipping cost?

We charge a flat rate fee of $7.00 for all orders.

Returns

Can I return an item?

Yes! If you are not completely satisfied with your purchase, you can return your box to us in its original condition within 14 days of receipt for a full refund.

Each return must be accompanied by a valid proof of purchase and all contents must be new, unused, and in their original packaging.

How do I make a return?

To make a return, email hello@timeoutmyway.com with subject “Return: *Your Order Number*” and we will do our best to assist you. 

We are not responsible for damage caused by shipping/freight companies. To ensure a safe return, we recommend using a trusted shipping company and taking photos of your box before shipping back. 

*All shipping costs will be covered by the purchaser.*

When will I receive my refund?

Once your package has been received by us, we will inspect the contents and issue your refund.